Frequently Asked Questions

What is SBR Labs?

SBR Labs is committed to providing premium-quality research compounds intended exclusively for laboratory and scientific research. We focus on quality, consistency, and customer satisfaction.

Are your products quality tested?

Quality is a priority at SBR Labs. We work with trusted manufacturing partners and maintain strict quality standards for every product we offer.

How should research compounds be stored?

Lyophilized (freeze-dried) research compounds should be stored in a cool, dry place. Once reconstituted, proper refrigeration is generally recommended. Always follow accepted laboratory handling practices.

How quickly are orders processed?

Most orders are processed within 1–2 business days. Once your order ships, you’ll receive tracking information by email.

Do you provide tracking information?

Yes. Every shipped order includes a tracking number sent to the email provided during checkout.

What is your return policy?

Due to the nature of research products, all sales are generally final. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can assist you.

Do you offer wholesale pricing?

Yes. Bulk and wholesale pricing may be available for qualified customers. Contact us for additional information.

How can I contact SBR Labs?

Our support team can be reached through the Contact page or by email. We aim to respond within one business day.

Is my personal information secure?

Yes. We use secure checkout technology and take reasonable measures to protect your personal information. Your information is never sold to third parties.